Full name:
ID / passport:
Email:
Flight:
Date:
Route:
Booking reference:
To: Customer service / Claims
Subject: Claim for care expenses (art. 9 of Regulation (EC) 261/2004)
The undersigned, passenger on the flight above, suffered a delay/cancellation beyond the thresholds of article 6 of Regulation (EC) 261/2004. During the wait the airline did not provide the assistance required by article 9, so I incurred the following expenses:
Expense details (receipts attached):
| Date | Item (meals, hotel, transport, calls) | Amount |
|---|---|---|
| Total claimed | € | |
I REQUEST reimbursement of the total above by bank transfer to the account below, within one month of receipt of this letter. This claim is separate from the compensation under article 7, which is claimed separately.
IBAN: ________________________________ Holder: ________________________________
Date and signature: ________________________________
Attachments: receipts, boarding pass, booking confirmation.